Communications Hub
Number porting
Number porting in BisHub helps companies moving existing business numbers into BisHub. BisHub number porting workflows support port-in and port-out processes so communication can stay connected to operations.
The problem
Changing phone systems can break customer communication if number ownership, port-in, routing, SMS, and voicemail are not handled carefully.
How it works
- Step 01
Capture the record
Start from the customer, job, file, message, invoice, payment, or team activity that creates the need for number porting.
- Step 02
Connect the workflow
Number porting stays tied to related BisHub records instead of becoming a disconnected tool or spreadsheet.
- Step 03
Review and improve
Use status, activity history, reporting, and related modules to see what happened and what needs attention next.
What's included
Port-in workflow
Port-in workflow is part of the connected communications hub workflow inside BisHub.
Port-out workflow
Port-out workflow is part of the connected communications hub workflow inside BisHub.
Number records
Number records is part of the connected communications hub workflow inside BisHub.
Routing context
Routing context is part of the connected communications hub workflow inside BisHub.
SMS context
SMS context is part of the connected communications hub workflow inside BisHub.
Voicemail context
Voicemail context is part of the connected communications hub workflow inside BisHub.
Why teams choose this
- Keep existing business numbers when moving communication workflows.
- Reduce customer confusion during migration.
- Connect ported numbers to shared inbox and customer records.
- Support cleaner phone-system transitions.
Use cases
Daily operations
Use number porting while managing active customers, jobs, team activity, files, invoices, and payments.
Manager review
Review progress, exceptions, activity, and reporting without chasing disconnected notes.
Growing teams
Keep the workflow structured as more people, records, service areas, and customers are added.
Works well with
Frequently asked
Is number porting active in BisHub?
Yes. Number porting is treated as an active BisHub capability and is connected to the surrounding business workflow where relevant.
Does it connect to invoices and payments?
Where billing is involved, BisHub connects the workflow to estimates, invoices, online payments, payment tracking, and financial reporting.
Does it connect to customers and projects?
Yes. BisHub is built around connected clients, leads, projects, work items, files, communication, invoices, payments, and reports.
Can managers control access?
Yes. Role-based permissions, organization isolation, activity history, and audit logs help teams control who can view or change records.
Can this support field and office teams?
Yes. BisHub workflows are mobile-ready for field users and structured for office review, reporting, and follow-up.
How should a team start using it?
Start with current records and the workflow causing the most delay, then connect related modules such as clients, projects, files, invoices, payments, and reports.
Try Number porting
Free for small teams. Activate it on your account in one click.