Sales and Finance

Payment tracking

Payment tracking in BisHub helps offices that need clear collection status. BisHub payment tracking keeps collection status connected to invoices, clients, work records, revenue, and reports.

The problem

Teams waste time asking whether an invoice was paid, partially paid, overdue, refunded, or still waiting on customer action.

How it works

  1. Step 01

    Capture the record

    Start from the customer, job, file, message, invoice, payment, or team activity that creates the need for payment tracking.

  2. Step 02

    Connect the workflow

    Payment tracking stays tied to related BisHub records instead of becoming a disconnected tool or spreadsheet.

  3. Step 03

    Review and improve

    Use status, activity history, reporting, and related modules to see what happened and what needs attention next.

What's included

  • Open balances

    Open balances is part of the connected sales and finance workflow inside BisHub.

  • Paid status

    Paid status is part of the connected sales and finance workflow inside BisHub.

  • Partial payments

    Partial payments is part of the connected sales and finance workflow inside BisHub.

  • Payment history

    Payment history is part of the connected sales and finance workflow inside BisHub.

  • Invoice context

    Invoice context is part of the connected sales and finance workflow inside BisHub.

  • Revenue reporting

    Revenue reporting is part of the connected sales and finance workflow inside BisHub.

Why teams choose this

  • Know what has been collected.
  • Follow up with the right customer context.
  • Reduce missed overdue balances.
  • Connect collections to financial reporting.

Use cases

  • Daily operations

    Use payment tracking while managing active customers, jobs, team activity, files, invoices, and payments.

  • Manager review

    Review progress, exceptions, activity, and reporting without chasing disconnected notes.

  • Growing teams

    Keep the workflow structured as more people, records, service areas, and customers are added.

Works well with

Frequently asked

Is payment tracking active in BisHub?

Yes. Payment tracking is treated as an active BisHub capability and is connected to the surrounding business workflow where relevant.

Does it connect to invoices and payments?

Where billing is involved, BisHub connects the workflow to estimates, invoices, online payments, payment tracking, and financial reporting.

Does it connect to customers and projects?

Yes. BisHub is built around connected clients, leads, projects, work items, files, communication, invoices, payments, and reports.

Can managers control access?

Yes. Role-based permissions, organization isolation, activity history, and audit logs help teams control who can view or change records.

Can this support field and office teams?

Yes. BisHub workflows are mobile-ready for field users and structured for office review, reporting, and follow-up.

How should a team start using it?

Start with current records and the workflow causing the most delay, then connect related modules such as clients, projects, files, invoices, payments, and reports.

Try Payment tracking

Free for small teams. Activate it on your account in one click.